Have you used HOP's Transportation Quality Improvement (QI) toolkit? Do you need help with one of the tools? Or do you have specific questions related to your health center? Be sure to check out our recent Coffee Break Webinar, and then join us for our Office Hours! HOP will be hosting a live Office Hours session on Thursday, January 24, 2019, 11am-12pm PST to get more in-depth about the tools and provide more individualized support. Don't miss out on this opportunity to get your questions answered and learn more about how the toolkit can be applied at your own organization. [button link="https://attendee.gotowebinar.com/register/5918713268723603970" color="silver" newwindow="yes"] Register Here[/button]

HOP's Transportation Quality Improvement (QI) Toolkit is an easy-to-use, practical guide for health centers to prepare, implement, and evaluate their transportation efforts. Listen to this Coffee Break Webinar to get a brief overview of the toolkit, including the two key phases of the QI process: Needs Assessment and Plan-Do-Study-Act (PDSA) cycle. This webinar will guide you through each step of the toolkit and help you better understand how it can be utilized at your own health center. Take a moment out of your day to learn about this valuable resource and the impact it can have on addressing transportation barriers! [button link="https://outreach-partners.org/2018/11/14/how-to-use-hops-transportation-quality-improvement-toolkit/" color="silver" newwindow="yes"] Watch the Webinar[/button]

In 2018, The Social Determinants of Health Academy (SDOH) is launching four Learning Collaboratives (LC) that will provide a shared learning opportunity to smaller cohorts of health centers, Health Care Controlled Networks (HCCN), and Primary Care Associations (PCA). The LCs will focus on transforming care to better meet the socioeconomic circumstances and non-clinical needs of special and vulnerable populations through closer examinations of rural care, workforce, Medicaid policies, and cross sector partnerships, respectively. Applications are due Thursday, September 27. The SDOH Academy faculty come from thirteen organizations with HRSA National Cooperative Agreements, and will provide a coordinated curriculum of SDOH-related training and technical assistance activities. Staff from up to 40 health centers, HCCNs, and PCAs will be accepted per LC topic. Each of the four LCs will include four virtual sessions, and will run from November 2018-June 2019.​ Apply to the Learning Collaborative >

We need your input! HOP in collaboration with 20 national organizations and the National Association of Community Health Centers (NACHC) is conducting national health center needs assessment. Health center response to the needs assessment will inform the development of operational training and technical assistance (T/TA) provided by the 20 NCA organizations to health centers. The information received from the assessment will provide feedback and inform future T/TA planning, development, dissemination, and evaluation to best support health center operational needs. (more…)

The Health Center Resource Clearinghouse is a new, HRSA-funded, NACHC-organized online resource repository of training and technical assistance materials for health centers and primary care associations that was launched in June, 2018. The Clearinghouse contains resources produced by the 20 HRSA-funded National Cooperative Agreement organizations serving community health centers, including warehoused trainings developed by HOP. Resource topics include (but are not limited to): social determinants of health, special and vulnerable populations, outreach, operations, workforce, quality improvement, capital development, HIT/data, governance, and emerging issues. The Health Center Resource Clearinghouse can be accessed freely at the website below. ​ Learn More at healthcenterinfo.org >

Kristina Wharton is thrilled to have joined Health Outreach Partners in August, 2018, as a project manager. Kristina brings with her eight years of experience working in FQHCs or with them through Primary Care Associations and community-academic partnerships in North Carolina and Louisiana. Her previous work included HIV and HCV screening outreach program planning, NCQA Patient-Centered Medical Home transformation, remote care coordination and telehealth program and reimbursement strategy evaluation, Outreach and Enrollment, voter registration campaigns, and coordinating collaborative, multi-institutional community health needs assessments. She holds an MPH from the University of North Carolina, MPA from North Carolina State University, and BA from Smith College. In her free time, Kristina enjoys farmers markets and being outside with her rescue dog, Nugget.

Health Outreach Partners (HOP) is pleased to announce the election of Vernita Todd as our new Board Chair.  Vernita is the Senior Vice President of External Affairs and Chief Experience Officer at Health Center Partners of Southern California. She joined HOP’s Board of Directors in November 2015 and previously served as HOP’s Board Secretary.  We are grateful for Vernita’s guidance and commitment to HOP and look forward to working under her leadership. Thank you, Vernita, for all of your support!

Addressing Diabetes Through Outreach Diabetes affects more than 30 million people in the United States. More than fourteen percent (14.3%) of patients served by Health Resources and Services Administration-funded health centers have diagnosed diabetes. Diabetes is manageable through physical activity, diet, and appropriate use of insulin and oral medications to lower blood sugar (glucose) levels. Outreach can play a critical role in facilitating patient access to health care and social services that support pre-diabetic and diabetic patients, and their families, in understanding and managing their chronic illness. Health Outreach Partners’ Innovative Outreach Practices (IOPs) are short case studies that showcase effective, field-tested strategies for improving access to care. Drawn from organizations throughout the country, IOPs provide an opportunity for peer learning across potential and existing health centers. Addressing Diabetes Through Outreach: Innovative Outreach Practices from the Field features eight HRSA-funded health centers that are using innovative outreach-focused activities to provide diabetes prevention and management care services. The resource is now available for download free of charge from HOP’s webpage. Download the resource!

With the rapid spread of ridesharing services such as Lyft and Uber, many organizations have been turning to this innovation to help their patients overcome transportation barriers to care. Please join HOP and our guest panelists for the second webinar, "The Role of Ridesharing Services in Addressing Transportation Barriers," in our Transportation Webinar Series to discuss how organizations are using the ridesharing model in different settings. Date/Time: Wednesday, March 28, 11am-12pm PST/2:00-3:00pm EST Register today!

Please join HOP and our guest panelists on Wednesday, March 7 at 11am PST for office hours on "The Need for Research and Data to Address Transportation Barriers." This is your chance to ask questions, share your experiences, and to get into more depth on this topic from last week's webinar. If you missed the webinar from last week, view the recording here! Register today!

During the summer of 2017, HOP hosted a series of four convening events for Community Health Workers (CHWs), Promotoras, and other frontline staff conducting outreach in immigrant communities. At these events, participants had the opportunity to network, share their professional and personal experiences, and exchange best practices. These discussion topics were captured, summarized, and are now available in the newly updated Silent Crisis Resource. We want to give a BIG thank you to the convening participants from Oakland, CA; Hillsborough, OR; Sunnyside, WA; and Fresno, CA for taking time out of your day to engage in such important discussions. Your knowledge will help others nationwide in supporting our immigrant communities! Access the Resource!

Health Outreach Partners (HOP) is excited to formally share our new Theory of Change—a way to visually represent how HOP contributes to desired changes in the world especially in the area of community and public health. Our Theory of Change links HOP’s work with an identified issue or problem, a set of desired changes on which we will focus our efforts, specific strategies that contribute to that change, and underlying values and stances that guide our work. The year-long process of developing our new Theory of Change was made possible with support and expertise of CompassPoint Non-Profit Services; and the direct input and feedback from numerous community health centers, primary care associations, other funders from around the country, and HOP staff. We wish to thank all of you who participated in the process. As always, thank you for your continued support. Click here to learn more.

A hallmark of community health centers Is their ability to address the multiple, complex needs of their patient populations, both through high quality clinical services as well as non-clinical enabling services that promote full patient engagement. On February 8th, Join Health Outreach Partners, the National Association of Community Health Centers, and the Association of Asian Pacific Community Health Organizations for a webinar that describes tools and resources for assessing patients’ non-clinical needs and documenting the enabling services that address them. Presenters will also describe how these tools can be used to inform diabetes care. This is the 2nd webinar in the 6-part Social Determinants of Health Academy virtual training series. A follow-up Office Hours session with be held on February 15th. Register Here!

We are very excited to announce a new member of the Health Outreach Partners team, Emmanuel Williams! Emmanuel joined HOP in October as our new Associate Project Manager. He will be working with all project managers at HOP and is supervised by a Senior Manager. Emmanuel recently moved to the Bay Area from Greensboro, NC, where he was very active in direct service work with refugee and immigrant communities from Northern Africa and the Middle East. We are also excited to leverage his background in training on cultural competency and understanding racism. Emmanuel graduated from Guilford College with a Bachelor of Science degree in Justice & Policy Studies. Emmanuel loves playing and watching sports, especially Rugby and Basketball. Going on adventures, attending concerts, and exploring new music are just a few activities he enjoys.

Dear Colleagues, Partners, and Friends, As I take a moment to reflect on 2017 and look ahead to the possibilities of 2018, it is with admiration and gratitude for all the work you do to promote access to care and advance health equity. Reflecting back on 2017 and looking ahead to the new year, it is all of you— community advocates, health care leaders, social service providers, outreach workers, and other caregivers to our communities—who are working to keep our country’s health care and safety net systems accessible to those who need it. While our dedication is strong, we are facing many challenges. We continue to await the fate of two invaluable health programs: The Children’s Health Insurance Plan (CHIP) and the Community Health Center Program. Furthermore, new policies and laws are unfairly targeting low-income and immigrant communities, especially with the rescinding of the Deferred Action for Childhood Arrivals (DACA). With that in mind, I would like to specifically recognize staff from health centers and other safety net organizations for their continued work in the face of financial uncertainty and unprecedented attacks on our most vulnerable communities. (more…)