HOP’s Blog is dedicated to bringing you the most up-to-date information about outreach resources and emerging trends; it elevates also the experience of outreach workers and the importance of outreach through the sharing of outreach stories.

Outreach Connection Newsletter

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Upcoming Events

2017 East Coast Migrant Stream Forum
Oct 12 – Oct 14 all-day

2017 East Coast Migrant Stream Forum
October 12-14, 2017

Begun by the North Carolina Community Health Center Association in 1988, the East Coast Migrant Stream Forum is an annual conference that offers skills-based training and workforce development opportunities to professionals in the agricultural worker health field. Through workshops and networking opportunities, attendees are exposed to the latest in workforce development skills training, clinical trends, agricultural worker-specific service delivery models, cutting-edge research, and legislative and funding initiatives. Educational sessions are skills- and outcome-based, and the conference offers Continuing Medical Education and Continuing Nursing Education credits.

Conference Website: http://www.ncchca.org/m/event_details.asp?id=951292

WORKSHOP: Applying Transportation Solutions to Address Missed Appointments & Improve Access to Care: Findings from the Rides to Wellness Community Scan Project
Oct 12 all-day

WORKSHOP: Applying Transportation Solutions to Address Missed Appointments & Improve Access to Care: Findings from the Rides to Wellness Community Scan Project

East Coast Migrant Stream Forum
Thursday, October 12, 2017
1:00PM – 4:00PM EDT

Transportation is essential for access to and utilization of care; yet, transportation barriers persist for many communities, including agricultural workers. For health centers, missed medical appointments cause a disruption of care, impact clinical outcomes, and result in a loss of revenue. In this workshop, HOP will provide an overview of the findings from the National Missed Appointments and Transportation Barriers Survey, including the scope of the problem and the costs associated with missed medical appointments. In addition, HOP will provide concrete examples from community-based organizations that demonstrate the financial benefits of investing in transportation initiatives. In a small group activity, participants will use a quality improvement tool to measure the costs of missed appointments and find patient-centered solutions to transportation barriers.

WORKSHOP: Enhancing the Delivery of Care: The Promotor(a) de Salud/CHW Role on Clinical Care Teams
Oct 14 all-day

WORKSHOP: Enhancing the Delivery of Care: The Promotor(a) de Salud/CHW Role on Clinical Care Teams

East Coast Migrant Stream Forum
Saturday, October 14, 2017
10:45AM – 12:15PM EDT

By 2030, the number of Americans living with one or more chronic conditions is expected to rise to 163 million people. Navigating the health care system can be challenging for individuals with chronic conditions, particularly those who also face cultural and linguistic barriers, such as agricultural workers. Community-based outreach efforts through Promotores(as) de Salud/Community Health Workers (CHWs) have achieved documented success in improving health outcomes for agricultural workers. During this workshop, Health Outreach Partners and MHP Salud will present the benefits of including CHWs as members of the clinical care team and provide strategies and tools that Health Centers can use to accomplish this. Case studies and group discussion will be used to illustrate how CHWs can successfully be integrated into clinical care teams.

June 23, 2017

New Report: Rides to Wellness Community Scan Project: Transportation and Health Access

ftathumbRead HOP’s new report, Transportation and Health Access: Rides to Wellness Community Scan Project, which describes transportation barriers and its financial impact due to missed appointments, based on the findings of a national survey with health centers. The report also includes six profiles of communities who are taking action to address barriers and decrease loss of revenue.

Read or Learn More

June 12, 2017

Announcing the 2017 NCCHCA Outreach Workforce Development Series


This 5-part series, led by Health Outreach Partners (HOP), will cover a variety of topics to support outreach workers, directors, and supervisors in outreach program development. HOP, the National Center for Medical-Legal Partnership, the National Healthcare for the Homeless Council, and the National LGBT Health Education Center will present content and share strategies to help effectively reach specific populations, create a healthy work environment, and engage in medical-legal partnerships.

Learn more and register for the webinars here!

June 12, 2017

New Resource: Outreach & Value-Based Care

apmthumbHOP’s new resource Outreach & Value-Based Care: Impacting Health Care Delivery and Cost through Integrated Community Health Outreach Programs, describes how health centers can use their outreach teams to enhance value under service delivery models such as Patient Centered Medical Homes (PCMH) and Accountable Care Organizations. It offers examples of how outreach programs can enhance revenues from alternative payment models such as shared savings, pay-for-performance, and PCMH supplemental payments. The resource is a complement to HOP’s Outreach Business Value Toolkit.

Learn More About the Resource

Announcement, Emerging Trend
June 7, 2017

Addressing the Silent Crisis with Community Health Worker Voices

Health Outreach Partners (HOP) recently finalized and debuted our new Theory of Change—a way to visually represent how we contribute to desired change in the world. We express our long-standing beliefs that health care is a human right. We recommit to the idea that fighting for health equity means standing up for equal access and opportunities for people to lead healthy and dignified lives. We underscore that outreach is key to creating trusting relationships and ensuring access to quality care for marginalized and vulnerable communities. The Silent Crisis Convening Series on Health & Immigration encapsulates these values and beliefs.

Currently, there is an anti-immigrant climate sweeping the nation. It is instilling fear and mistrust, and generating misinformation among immigrant communities. The current environment is forcing immigrants and their families to live quietly and out of view, unable to fully participate in or be supported by their communities. This “silent crisis” has many consequences, one of which is that immigrants and their families are choosing to forgo necessary health services, resulting in complications for their physical, mental, and behavioral health.

We asked ourselves, what more could HOP do to support Community Health Workers (CHW) and their outreach efforts to immigrant families currently experiencing this fear and mistrust. Given the limited opportunities available to CHWs to network, share stories, and learn from one another, we developed the idea to coordinate and facilitate a CHW convening series to directly address the negative impact of the current anti-immigrant climate.  The convening will provide an opportunity for CHWs to discuss challenges and together develop solutions that work for their community.  These findings will inform an update to the Silent Crisis resource that we developed several years ago.  We plan to disseminate this updated resource nation-wide, as well as, share key highlights, messages, and personal stories with health center leaders and policy makers across the country.

Northwest Regional Primary Care Association formally partnered with HOP last month to expand these events beyond California and bring them to CHW’s in Oregon and Washington states. A total of four convenings will be held from June through August 2017.  Given the restrictions with our federal funding, and the compressed time frame for this event, we need your support through individual donations and sponsorships. If you are interested in learning more about these events, what we are hoping to accomplish, or would like to directly support them, please visit the Silent Crisis Convening page on our website.

Silent Crisis Convening Page

May 19, 2017

HRSA Webinar: Transportation and Health Access

Don’t miss your chance to register! Join us on Thursday, June 8, at 10am PDT for HRSA’s webinar, “Transportation and Health Access.” Health Outreach Partners will present on the following:

  • What are transportation barriers to health care?
  • Who is most impacted by this issue?
  • How can health centers and other organizations use a continuous quality improvement process to reduce missed medical appointments due to transportation barriers?

We look forward to sharing our Transportation Initiative findings with you as well as our Transportation Quality Improvement Toolkit!

Click Here to Register

Click below for additional details

May 19, 2017

Job Openings at Maine Migrant Health Program.

Our partners at the Maine Migrant Health Program have two job openings based in lovely, DownEast, Maine. Please distribute to interested parties.

April 3, 2017

Self-Care: Taking Care of Ourselves So We Can Take Care of Others

self-care-resourceHOP’s newest resource, Self-care: Taking Care of Ourselves So We Can Take Care of Others, was developed to support outreach and other health center staff who often face challenging and overwhelming situations in the workplace. This resource introduces self-care, its benefits, and strategies to build a culture of self-care that support staff health and well-being and helps health centers recruit, motivate, support, and retain staff.

Learn More and Download the Resource!

March 22, 2017

Office Hours: Community Health Needs Assessments

commhealthJoin HOP for Office Hours on conducting community health needs assessments! Office Hours are an opportunity for health center employees to present questions for HOP’s seasoned staff and hear concerns and experiences from other health center colleagues.

Whether you are gearing up for an upcoming needs assessment, thinking about how to reach out to a new patient population, or simply planning for your next funding cycle, the process can be confusing and we are here to help. During this session, we will briefly present HOP’s Community Health Needs Assessment Toolkit and how you can use it at your organization, answer any pre-submitted questions, and allow for open Q&A.

This session will be held on Tuesday, April 18th from 12:00-12:45pm PDT, 3:00-3:45pm EDT. To attend, please submit your questions and register here: https://attendee.gotowebinar.com/register/7832546284281366786

HOP hosts: 
– Sonia Lee, Senior Manager of Client Services and Communications
– Liam Spurgeon, Project Manager

March 21, 2017

Celebrate with Us on Facebook!

Join HOP in celebrating the following events in the upcoming weeks. We will be posting and sharing pertinent information all week long on our Facebook page. Don’t miss our updates! Like us here https://www.facebook.com/outreachpartners/.

National Farmworker Awareness Week: March 24-31, 2017
National Farmworker Awareness Week is a week of action for students and community members to raise awareness about farmworker issues on our campuses and in our communities. In 2017 we celebrate the 18th Annual National Farmworker Awareness Week to raise awareness about farmworker conditions and to honor their important contributions to us every day!
Learn more here: http://saf-unite.org/farmworkerawareness/

LGBT Health Awareness Week: March 27-31, 2017
National LGBT Health Awareness Week’s theme of 2017 is “ACT OUT for LGBT Health! Action on Health Access and Equity.” Throughout the Week, the National Coalition for LGBT Health will lead advocacy and education efforts in partnership with numerous member organizations and advocates dedicated to achieving LGBT health equity.
Learn more here: http://salsa4.salsalabs.com/o/50800/t/0/blastContent.jsp?email_blast_KEY=1341733 

National Public Health Week: April 3-9, 2017
National Public Health Week 2017 celebrates the power of prevention, advocating for healthy and fair policies, sharing strategies for successful partnerships and championing the role of a strong public health system.
Learn more here: http://www.nphw.org/

Outreach Voices
March 17, 2017

Outreach Voices @ the 2017 Western Forum for Migrant and Community Health

Elia Ortiz-Cruz
Promotora de Salud
Virginia Garcia Memorial Health Center | Cornelius, OR

Note: video recorded in Spanish

Outreach Voices
March 17, 2017

Outreach Voices @ the 2017 Western Forum for Migrant and Community Health

Natalie Kotar
Community Health Promoter
Mercy Housing Northwest | Kent, WA

Outreach Voices
March 17, 2017

Outreach Voices @ the 2017 Western Forum for Migrant and Community Health

Chloe Molla
Community Health Outreach Worker
LifeMoves | San Mateo, CA

March 13, 2017

Clinical Outreach: Taking Services Beyond the Health Center Walls

February 16, 2017

PEER-TO-PEER WEBINAR – Advancing Health Through Care Coordination: A Discussion with Community Health Centers


Between 2000 and 2030, the number of Americans with one or more chronic conditions will rise 37 percent, an increase of 46 million people. As the number of chronically ill and medically underserved populations increase, health centers must enhance their current service delivery models. Care coordination emphasizes collaboration between providers to increase quality of care and ultimately improve patient outcomes. In addition, this model can help reduce the overall cost of care by reducing medication errors, repetitive tests, and prevent hospital admissions. During this webinar, panelists share information about their care coordination efforts and offer important considerations for health centers hoping to start, improve, or expand care coordination programs.


  • Kelly Volkmann, Health Navigation Program Manager, Benton County Health Services
  • Sonia Shanklin, Director of Practice Transformation, Clinical Integration, Affinia Healthcare

Learning Objectives: By the end of the webinar, participants will be able to:

  1. Understand the basics of care coordination and the role that outreach workers can play.
  2. Describe how care coordination programs can improve patient health outcomes.
  3. Identify at least one strategy for successful care coordination.

View the Recording Here!

February 2, 2017

Celebrating One Year of the Outreach Starter Kit!

word cloudHealth Outreach Partners is excited to celebrate one year since the release of our online Outreach Starter Kit. We are thrilled to report just over 1,000 visits to the resource homepage since it was first launched.

HOP is committed to providing health centers and community-based organizations with easy access to appropriate and up-to-date outreach-related tools, strategies and resources. We have just updated the Outreach Starter Kit to include additional relevant resources as well as a brief webinar that provides tips for navigating through the Starter Kit.

Check it out today!