HOP’s Blog is dedicated to bringing you the most up-to-date information about outreach resources and emerging trends; it elevates also the experience of outreach workers and the importance of outreach through the sharing of outreach stories.
Outreach Connection Newsletter
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Event Date(s): June 1, 2017, 10 AM – 3:00 PM
Event Location: NCCHCA Conference Room, 4917 Waters Edge Dr., Suite 165, Raleigh, North Carolina 27606
Transportation barriers keep many patients from accessing the services they need, especially the people in our communities who are the most vulnerable and underserved. The “Not Just a Ride” Learning Collaborative will foster a supportive environment for health center staff, community partners and stakeholders to come together to collectively discuss possible solutions to transportation barriers.
During this forum, participants will work together to brainstorm and develop a road map for addressing ways to remove and overcome these transportation obstacles to accessing much-needed care. At the end of this forum, participants will be to identity 2-3 concrete actions they can use to further examine and address transportation barriers in their respected communities.
This is a free event. Lunch will be provided.
Transportation and Health Access Webinar
Overview of a Quality Improvement Toolkit and the Veterans Transportation Program
“Learn How to Use a Continuous Quality Improvement Process to Reduce Missed Appointments Due to Transportation Barriers”
June 8, 2017, from 10:00 a.m.-11:00 a.m. PDT
The goal of this webinar series is to earn how to use a continuous quality improvement process to reduce missed appointments due to transportation barriers and to learn about the various Veterans Transportation Programs.
HRSA-funded Health Centers
Primary Care Associations
Rural Providers/Veterans Choice Providers
10:00 AM – 10:05 AM
Gary Gant, Moderator -HRSA ORO Region X
10:05 AM – 10:25 AM
Sonia Lee –Health Outreach Partners
Overview of Transportation and Health Access
10:25AM – 10:40AM
Alexis Wielunski –Health Outreach Partners
Transportation Needs Assessment
10:40AM – 10:55AM
Darren Wallace, Veterans Health Administration
Veterans Transportation Programs
10:55AM – 11:00AM
Webinar Feedback, Next Steps and Adjourn
Dates: June 21-24, 2017
HCH2017’s “Working Together for Health Access” promises to be NCHCH’s largest conference, with up to 1,300 attendees expected in Washington, D.C.
Don’t miss our workshop on self-care practices at the 2017 National Health Care for the Homeless Conference & Policy Symposium that can be adopted at the individual or organizational level at your health center!
Date & Time: June 23, 10:30-11:30am EDT.
Photograph from HOP’s most recent BOD Gathering
(includes non-HOP staff and BOD)
As 2016 draws to a close and we look ahead to 2017, Health Outreach Partners would like to recognize our Board of Directors, and extend our thanks to them for their support and leadership. We are grateful for the opportunity we had this year to continue working with long-time board members as well as to bring on three new members.
HOP’s Current Board of Directors:
Senior Vice President, Sea Mar Community Health Center
David B. Vliet, BHA, MBA
Chief Executive Officer, Tiburcio Vasquez Health Center, Inc.
Jana Eubank, Associate Vice President
National Association of Community Health Centers
Leanne Ta, Associate
Morrison & Foerster
Rigoberto Sabori, Board Chair
Chief Executive Officer, St. Barnabas Senior Services
Roxana Cruz Medical Director
Hunt Regional Medical Partners
Sharon Brown-Singleton, MSM, LPN
Director of Health Center Services and Support, North Carolina Community Health Center Association
Vernita Todd, MBA, FACHE
Senior Vice President, External Affairs, Health Center Partners of South Carolina
We look forward to strengthening the efforts of HOP together in the coming year.
Dear Colleagues, Partners, and Friends,
On behalf of Health Outreach Partners (HOP), I wanted to take a moment to thank you for all the meaningful and important work you do. From conducting outreach in the community, providing much-needed care to our country’s most vulnerable, or advocating for just policies, you are on the forefront of advancing the health and wellbeing of our communities. Thus, we recognize HOP’s success is based on the important work you do.
2016 has been a busy year for us. Here are a few highlights:
- HOP launched a new Transportation Initiative funded by the Federal Transportation Administration (FTA) and Health Resources and Services Administration (HRSA). In June, I had the opportunity to present our transportation work at the National Academy of Sciences, Engineering, and Medicine in Washington, D.C.
- Understanding the need to share outreach stories from the field and make available the most up-to-date information on resources, HOP debuted the Outreach Connection Blog.
- Gearing up for HOP’s 50th Anniversary, we kicked off our new Road to Wellness: 2020 Annual Campaign.
- We relocated to a new and improved office space for our Oakland staff. Our Deputy Director also relocated from Helena, MT to Olympia, WA.
- I had to opportunity to visit our founding Board Chair, Sr. Maurita Sengalaub. Our visit remains one of my most memorable highlights for the year. At 98 years old, Sr. Sengalaub remains passionate as ever about creating a more equitable and healthier world. She continues to inspire us at HOP to move forward with our work.
As I look ahead to 2017, I know that there are lots of uncertainties and possible changes to the health care environment. Regardless of how things unfold, HOP will continue to strengthen and expand its work to advance health equity and improve the health of our most vulnerable and underserved communities. We remain steadfast in our commitment to create a country where all people are valued and in which equal access to health care is available to everyone, thus enriching our collective well-being.
Once again, thank you for your work and support. Best wishes to everyone this holiday season and for the new year ahead!
Oscar Gomez, CEO
Every year, Health Outreach Partners staff travel to different places around the country to provide on-site trainings to health centers, conduct regional trainings for Primary Care Associations, attend and present at conferences, and do research for our various informational resources. Here are all of the places we’ve visited in 2016.
Federally Certified Outreach & Enrollment Counselor
Carolina Health Centers, Inc. | Greenwood, SC
Migrant Program Coordinator
Eau Claire Cooperative Health Centers, Inc. | Leesville, SC
Come join HOP at the 2017 Western Forum for Migrant and Community Health from February 22-24, 2017 in San Francisco, CA. This year’s theme, “Communities Mobilizing for Health Equity”, will focus on how communities are working together to address health outcomes through innovative programs and models.
Interested in learning more about how to start a health outreach program or strengthen existing efforts? Check out HOP’s latest coffee break webinar, “The 13-minute Outreach Starter Kit: A Brief Tutorial.” This webinar provides an overview of our free online tool and tips for easily navigating through the available resources.
On October 27, 2016, HOP hosted a peer-to-peer webinar titled, “The Health Center Consumer Board Experience.” After providing a brief overview to the requirements and functions to health center governing boards, HOP facilitated a discussion with three invited panelists: two consumer board members who spoke about their motivation and participation in this role, as well as one health center executive director who reflected on years of experience recruiting and maintaining a governing board.
- Aisha Hampton-Bowser, La Clinica, Patient and Board Member
- Alondra Chaparro, Valley Wide Health Systems, Patient and Board Member
- Susan Bauer, Community Health Partnerships of Illinois, Executive Director
- Participants will learn the importance of engaging consumers in planning and decision making at the board level.
- Participants will have a better understanding of the experiences of a consumer board member.
- Participants will identify one strategy for consumer board member recruitment.
Looking for ways to address transportation barriers at your health center? Check out these strategies that have worked for other health center around the nation. To learn more, take a look at HOP’s new infobook, “Transportation and Health Access: Where Are We Now and Where Do We Go?”
Health Outreach Partners remains committed to its vision of a country in which all people are valued, and in which equal access to quality health care is available to everyone, thus enriching our collective well-being. HOP stands together with our national, state, and local partners in our shared commitment to promote and preserve a path towards health equity and social justice for all members of our communities.
3.6 million Americans miss a minimum one medical appointment each year due to lack of transportation. Check out these infographics about the impact of transportation the health of your patients and the burden of missed appointments for health centers. To learn more, check out HOP’s new infobook, “Transportation and Health Access: Where Are We Now and Where Do We Go?”
Interested in learning more about how transportation impacts access to health services? See below for key transportation terms and definitions as they relate to health access, and to learn more about some of the populations disproportionately impacted by transportation barriers. For more information, check out HOP’s new infobook, “Transportation and Health Access: Where Are We Now and Where Do We Go?”
HOP is excited to announce a new resource: “Transportation and Health Access: A Quality Improvement Toolkit.” As part of our Transportation Initiative, the toolkit was developed for health centers to better understanding the impact of transportation barriers on their patients and ways to improve existing efforts. The toolkit is a practical and easy-to-use tool that guides the user through the quality improvment process: Needs Assessment and PDCA cycle.
HOP is deeply committed to ensuring access to health and social services. According to one of HOP’s board members, “Health equity is the number one reason why we are doing this work… why we are all here.”  We understand that it is impossible to achieve health equity without a just and equitable society. Our commitment to social justice and health equity (SJHE) recognizes that health and well-being is affected by a host of factors, including where people live, work, and spend time. As a result, one of our central strategies is to promote SJHE to those serving underserved and vulnerable communities.
We are continually exploring the role of SJHE in our work in various ways. In 2014, a SJHE workgroup was formed to delve into the relationship between social justice, health equity, and HOP’s work. In 2015, it was included as a key theme in our Strategic Plan. In 2016, the SJHE workgroup hosted an all-staff, full-day retreat facilitated by Human Impact Partners to examine and expand the way SJHE influences our work with clients as well as explore how it could further shape our organizational culture and norms.
Health Outreach Partners (HOP) has released a 15-minute coffee break webinar titled “3 Key Lessons Learned Conducting Needs Assessments.” HOP provides 3 key strategies on how to plan and conduct an effective needs assessment process.