HOP’s Blog is dedicated to bringing you the most up-to-date information about outreach resources and emerging trends; it elevates also the experience of outreach workers and the importance of outreach through the sharing of outreach stories.

Outreach Connection Newsletter

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Upcoming Events

North Carolina “Not Just a Ride” Learning Collaborative Face-to-Face Meeting
Jun 1 all-day

Event Date(s): June 1, 2017, 10 AM – 3:00 PM
Event Location: NCCHCA Conference Room, 4917 Waters Edge Dr., Suite 165, Raleigh, North Carolina 27606

Transportation barriers keep many patients from accessing the services they need, especially the people in our communities who are the most vulnerable and underserved. The “Not Just a Ride” Learning Collaborative will foster a supportive environment for health center staff, community partners and stakeholders to come together to collectively discuss possible solutions to transportation barriers.

During this forum, participants will work together to brainstorm and develop a road map for addressing ways to remove and overcome these transportation obstacles to accessing much-needed care. At the end of this forum, participants will be to identity 2-3 concrete actions they can use to further examine and address transportation barriers in their respected communities.

This is a free event. Lunch will be provided.

Event Page: http://www.ncchca.org/events/EventDetails.aspx?id=940317&group

HRSA WEBINAR: Transportation and Health Access
Jun 8 all-day

Transportation and Health Access Webinar
Overview of a Quality Improvement Toolkit and the Veterans Transportation Program

“Learn How to Use a Continuous Quality Improvement Process to Reduce Missed Appointments Due to Transportation Barriers”

June 8, 2017, from 10:00 a.m.-11:00 a.m. PDT

The goal of this webinar series is to earn how to use a continuous quality improvement process to reduce missed appointments due to transportation barriers and to learn about the various Veterans Transportation Programs.


Target Audience:

HRSA-funded Health Centers
Primary Care Associations
Community-based Organizations
Rural Providers/Veterans Choice Providers

Webinar Agenda

10:00 AM – 10:05 AM
Gary Gant, Moderator -HRSA ORO Region X

10:05 AM – 10:25 AM
Sonia Lee –Health Outreach Partners
Overview of Transportation and Health Access

10:25AM – 10:40AM
Alexis Wielunski –Health Outreach Partners
Transportation Needs Assessment

10:40AM – 10:55AM
Darren Wallace, Veterans Health Administration
Veterans Transportation Programs

10:55AM – 11:00AM
Webinar Feedback, Next Steps and Adjourn

2017 National Health Care for the Homeless Conference & Policy Symposium
Jun 21 – Jun 24 all-day

Dates: June 21-24, 2017

HCH2017’s “Working Together for Health Access” promises to be NCHCH’s largest conference, with up to 1,300 attendees expected in Washington, D.C.

WORKSHOP: Self-Care: Taking Care of Ourselves to Sustain the Health of Our Communities
Jun 23 all-day

Don’t miss our workshop on self-care practices at the 2017 National Health Care for the Homeless Conference & Policy Symposium that can be adopted at the individual or organizational level at your health center!

Date & Time: June 23, 10:30-11:30am EDT.

December 21, 2016

Thank You to HOP’s Board of Directors

bod-photoPhotograph from HOP’s most recent BOD Gathering
(includes non-HOP staff and BOD)

As 2016 draws to a close and we look ahead to 2017, Health Outreach Partners would like to recognize our Board of Directors, and extend our thanks to them for their support and leadership. We are grateful for the opportunity we had this year to continue working with long-time board members as well as to bring on three new members.

HOP’s Current Board of Directors:

Carolina Lucero
Senior Vice President, Sea Mar Community Health Center

David B. Vliet, BHA, MBA
Chief Executive Officer, Tiburcio Vasquez Health Center, Inc.

Jana Eubank, Associate Vice President
National Association of Community Health Centers

Leanne Ta, Associate
Morrison & Foerster

Rigoberto Sabori, Board Chair
Chief Executive Officer, St. Barnabas Senior Services

Roxana Cruz Medical Director
Hunt Regional Medical Partners

Sharon Brown-Singleton, MSM, LPN
Director of Health Center Services and Support, North Carolina Community Health Center Association

Vernita Todd, MBA, FACHE
Senior Vice President, External Affairs, Health Center Partners of South Carolina

We look forward to strengthening the efforts of HOP together in the coming year.

December 13, 2016

Message from HOP’s CEO

oscarDear Colleagues, Partners, and Friends,

On behalf of Health Outreach Partners (HOP), I wanted to take a moment to thank you for all the meaningful and important work you do. From conducting outreach in the community, providing much-needed care to our country’s most vulnerable, or advocating for just policies, you are on the forefront of advancing the health and wellbeing of our communities. Thus, we recognize HOP’s success is based on the important work you do.

2016 has been a busy year for us. Here are a few highlights:

  • HOP launched a new Transportation Initiative funded by the Federal Transportation Administration (FTA) and Health Resources and Services Administration (HRSA). In June, I had the opportunity to present our transportation work at the National Academy of Sciences, Engineering, and Medicine in Washington, D.C.
  • Understanding the need to share outreach stories from the field and make available the most up-to-date information on resources, HOP debuted the Outreach Connection Blog.
  • Gearing up for HOP’s 50th Anniversary, we kicked off our new Road to Wellness: 2020 Annual Campaign.
  • We relocated to a new and improved office space for our Oakland staff. Our Deputy Director also relocated from Helena, MT to Olympia, WA.
  • I had to opportunity to visit our founding Board Chair, Sr. Maurita Sengalaub. Our visit remains one of my most memorable highlights for the year. At 98 years old, Sr. Sengalaub remains passionate as ever about creating a more equitable and healthier world. She continues to inspire us at HOP to move forward with our work.

As I look ahead to 2017, I know that there are lots of uncertainties and possible changes to the health care environment. Regardless of how things unfold, HOP will continue to strengthen and expand its work to advance health equity and improve the health of our most vulnerable and underserved communities. We remain steadfast in our commitment to create a country where all people are valued and in which equal access to health care is available to everyone, thus enriching our collective well-being.

Once again, thank you for your work and support. Best wishes to everyone this holiday season and for the new year ahead!

In community,

Oscar Gomez, CEO

December 13, 2016

Where We’ve Been 2016

Every year, Health Outreach Partners staff travel to different places around the country to provide on-site trainings to health centers, conduct regional trainings for Primary Care Associations, attend and present at conferences, and do research for our various informational resources. Here are all of the places we’ve visited in 2016.

View the Map

Outreach Voices
December 12, 2016

Outreach Voices @ the 2016 East Coast Migrant Stream Forum

Kathy Jennings
Federally Certified Outreach & Enrollment Counselor
Carolina Health Centers, Inc. | Greenwood, SC

Outreach Voices
December 12, 2016

Outreach Voices @ the 2016 East Coast Migrant Stream Forum

Anna Pavon
Migrant Program Coordinator
Eau Claire Cooperative Health Centers, Inc. | Leesville, SC

December 12, 2016

Western Forum for Migrant and Community Health

nwrpcalogoCome join HOP at the 2017 Western Forum for Migrant and Community Health from February 22-24, 2017 in San Francisco, CA. This year’s theme, “Communities Mobilizing for Health Equity”, will focus on how communities are working together to address health outcomes through innovative programs and models.

Learn more

December 9, 2016

New Coffee Break Webinar: The Outreach Starter Kit

cbw-imageInterested in learning more about how to start a health outreach program or strengthen existing efforts? Check out HOP’s latest coffee break webinar, “The 13-minute Outreach Starter Kit: A Brief Tutorial.” This webinar provides an overview of our free online tool and tips for easily navigating through the available resources.

View the Webinar

December 9, 2016

Peer-to-Peer Webinar Recording: The Health Center Consumer Board Experience


On October 27, 2016, HOP hosted a peer-to-peer webinar titled, “The Health Center Consumer Board Experience.” After providing a brief overview to the requirements and functions to health center governing boards, HOP facilitated a discussion with three invited panelists: two consumer board members who spoke about their motivation and participation in this role, as well as one health center executive director who reflected on years of experience recruiting and maintaining a governing board. 


  • Aisha Hampton-Bowser, La Clinica, Patient and Board Member
  • Alondra Chaparro, Valley Wide Health Systems, Patient and Board Member
  • Susan Bauer, Community Health Partnerships of Illinois, Executive Director

Learning Objectives

  1. Participants will learn the importance of engaging consumers in planning and decision making at the board level.
  2. Participants will have a better understanding of the experiences of a consumer board member.
  3. Participants will identify one strategy for consumer board member recruitment.

View the Recording

November 21, 2016

Transportation Strategies

Looking for ways to address transportation barriers at your health center? Check out these strategies that have worked for other health center around the nation. To learn more, take a look at HOP’s new infobook, “Transportation and Health Access: Where Are We Now and Where Do We Go?

strategies-1 strategies-2

November 14, 2016

HOP Statement on the November 8th Election

Health Outreach Partners remains committed to its vision of a country in which all people are valued, and in which equal access to quality health care is available to everyone, thus enriching our collective well-being. HOP stands together with our national, state, and local partners in our shared commitment to promote and preserve a path towards health equity and social justice for all members of our communities.

November 14, 2016

Transportation as a Barrier to Care

3.6 million Americans miss a minimum one medical appointment each year due to lack of transportation. Check out these infographics about the impact of transportation the health of your patients and the burden of missed appointments for health centers. To learn more, check out HOP’s new infobook, “Transportation and Health Access: Where Are We Now and Where Do We Go?


November 9, 2016

Transportation Basics

Interested in learning more about how transportation impacts access to health services? See below for key transportation terms and definitions as they relate to health access, and to learn more about some of the populations disproportionately impacted by transportation barriers. For more information, check out HOP’s new infobook, “Transportation and Health Access: Where Are We Now and Where Do We Go?basics-1 basics-2

October 19, 2016

Transportation and Health Access: A Quality Improvement Toolkit

qi-toolkitHOP is excited to announce a new resource: “Transportation and Health Access: A Quality Improvement Toolkit.” As part of our Transportation Initiative, the toolkit was developed for health centers to better understanding the impact of transportation barriers on their patients and ways to improve existing efforts. The toolkit is a practical and easy-to-use tool that guides the user through the quality improvment process: Needs Assessment and PDCA cycle.


Request your copy now!

October 3, 2016

HOP’s Commitment to Social Justice and Health Equity

sj-at-hopHOP is deeply committed to ensuring access to health and social services. According to one of HOP’s board members, “Health equity is the number one reason why we are doing this work… why we are all here.” [1] We understand that it is impossible to achieve health equity without a just and equitable society. Our commitment to social justice and health equity (SJHE) recognizes that health and well-being is affected by a host of factors, including where people live, work, and spend time. As a result, one of our central strategies is to promote SJHE to those serving underserved and vulnerable communities.

We are continually exploring the role of SJHE in our work in various ways. In 2014, a SJHE workgroup was formed to delve into the relationship between social justice, health equity, and HOP’s work. In 2015, it was included as a key theme in our Strategic Plan. In 2016, the SJHE workgroup hosted an all-staff, full-day retreat facilitated by Human Impact Partners to examine and expand the way SJHE influences our work with clients as well as explore how it could further shape our organizational culture and norms.


September 7, 2016

3 Key Lessons Learned Conducting Needs Assessments

cbw-needsasessHealth Outreach Partners (HOP) has released a 15-minute coffee break webinar titled “3 Key Lessons Learned Conducting Needs Assessments.” HOP provides 3 key strategies on how to plan and conduct an effective needs assessment process.

Click here to view the webinar