HOP’s Blog is dedicated to bringing you the most up-to-date information about outreach resources and emerging trends; it elevates also the experience of outreach workers and the importance of outreach through the sharing of outreach stories.
Outreach Connection Newsletter
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Self-Care Series: Taking Care of Ourselves So We Can Take Care of Others
Presented by Health Outreach Partners
Outreach workers provide crucial services where individuals live, work, and spend time. They often take on many roles, which can leave them susceptible to burnout due to long work hours, prioritizing others’ needs over their own, and being a witness to the challenges and traumas that their communities experience. For health centers, it is important to promote and implement self-care practices within the workplace in order to recruit and retain staff, as well as foster a healthy and supportive work environment. This two-part series will provide an overview of self-care, including the various types of strategies that can be effective at the individual and organizational level.
Part Two: Organizational Self-Care
In part two, HOP will address organizational self-care – a broad organizational approach to foster a healthy and supportive work environment that can reduce burnout and improve staff satisfaction and retention. The presenters will demonstrate the importance of organizational self-care for the sustainability of health centers, explain concepts around compassion fatigue and burnout, and propose strategies to support organizations in establishing a culture of self-care.
• Participants will understand and be able to define the concept of organizational self-care;
• Participants will learn about the benefits of aligning organizational policies and practices with self-care principles; and
• Participants will identify at least one self-care practice to implement at the organizational level.
Date: July 26, 2017 | 2:00pm-3:00pm EST
Registration: Stay tuned for registration details!
Effective Outreach Strategies for People Experiencing Homelessness
Presented by National Health Care for the Homeless Council
People who are homeless are a vulnerable population that can be elusive – even intimidating – for outreach workers. This webinar will talk about why it is particularly important for health centers to focus on this population, and provide effective outreach strategies to those without homes. Content will include common problems to finding and engaging this population into care, best practices to overcoming these challenges, and practical tips for frontline workers. Find out how good outreach skills can not only improve health, but end homelessness and transform lives.
• Participants will learn why it is important that health centers engage the homeless population;
• Participants will understand common reasons why people who are homeless are not engaged in care; and,
• Participants will be able to identify at least five best practices for engaging people who are homeless in care.
Date: August 9, 2017 | 2:00pm-3:00pm EST
For more than 46 years, Health Outreach Partners (HOP) has assisted community health centers and other safety net providers in developing and implementing health outreach programs that address the unmet needs of low-income and underserved communities.
To support outreach staff at community health centers and other safety net providers address challenges they face as a result of the current anti-immigrant climate, HOP is organizing a series of convenings. These events will provide an opportunity for members of the community health workforce – particularly frontline staff – to network, share their experiences, and exchange best practices.
Event Date: 8/17/17
Event Time: 9am-3pm
Learn More: https://outreach-partners.org/immigration/
Outreach to the LGBT Community
Presented by The Fenway Institute (National LGBT Health Education Center)
Healthy People 2020 and the Institute of Medicine have identified key health disparities faced by the Lesbian, Gay, Bisexual, and Transgender (LGBT) population. Engagement of LGBT populations is critical to providing culturally responsive care and population based health to reduce these disparities. In spite of the advancements in LGBT acceptance and policy, many LGBT people remain largely invisible to their primary care providers. This webinar will present best practices in outreach to the LGBT community, including: strategies for engagement of local LGBT community members and organizations; effective communication with LGBT people; strategies for sexual orientation and gender identity data collection; and creating an inclusive and affirming health care environment for LGBT patients, families, and staff.
• Participants will be able to describe LGBT concepts, terms, and health disparities;
• Participants will identify strategies for proactive outreach to and engagement of local LGBT residents, leaders, organizations;
• Participants will understand how to incorporate SO/GI data collection into your EHR to improve communication, quality care, and data and quality management activities; and,
• Participants will identify ways to develop policies, forms, processes, and physical spaces within the health care environment that are inclusive and affirming of the LGBT community.
Date: August 23, 2017 | 2:00pm-3:00pm EST
Registration: Stay tuned for registration details!
2017 Midwest Stream Forum for Agricultural Worker Health
September 18-20, 2017
The Midwest Stream Forum for Agricultural Worker Health, produced by the National Center for Farmworker Health, Inc., is an annual conference that provides quality, agricultural specific, professional development experiences for individuals in all disciplines within migrant health. The Forum offers a diverse program featuring sessions on clinical topics, lay health outreach, research, and leadership development. Participants also have the opportunity to gain continuing education credits. So come join your migrant and community health colleagues in Grand Rapids, Michigan!
Conference Website: http://www.ncfh.org/midwest-stream-forum.html
WORKSHOP: Agricultural Worker Health 101
Midwest Stream Forum for Agricultural Worker Health
Tuesday, September 19, 2017
10:30AM – 12:00PM EDT
The workshop is a comprehensive orientation to the migrant health program in the U.S. The workshop will cover the history of agricultural migration, the structure of migrant health program, and the people and organizations that make migrant health care possible. Participants will learn about agricultural workers, their health care needs and the system of care that works for them.
Spend three days immersed in learning more about tackling zika, digital storytelling and CHWs, immigration and the way forward, social change, and numerous other timely topics.
Health Outreach Partners will be attending and presenting workshops on Migrant Health 101, Collecting, Analyzing, and Using Data from Outreach Workers and Promotores(as) de Salud for Effective and Responsive Community Health Needs Assessments, and Not Just a Ride: Opportunities to Address Healthcare Costs and Strengthen Patient-Centered Transportation Solutions. Look for our sessions and come say hello to our staff!
Partners and collaborators in Pennsylvania: take a look at this upcoming training opportunity for Community Health Workers at Temple University Harrisburg funded (in part) by HRSA’s Bureau of Health Workforce. Please see below for more information.
Are you ready for a new career?
Community Health Workers are:
- Trusted members of the community who have an unusually close understanding of the community served.
- Liaisons between health and social services and the community who facilitate access to services and improve the quality and cultural competence of service delivery.
- Individual and community capacity builders who increase knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy.
Join our partners, AAPCHO and Asian Health Services, for this webinar to learn about the tools and strategies that health centers can utilize to support engagement with patients who work in the nail salon industry and improve their health!
Nail Salon Worker Patient Health: A Health Center Guide
Tuesday, January 24, 2017
1:30-2:30 p.m. PST / 4:30-5:30 p.m. EST
Due to a major gap in federal legislation, known carcinogens, reproductive toxicants and endocrine disruptors are prevalent in numerous nail care products. Nail salon workers, the majority of whom are immigrant, low income women, handle these products on a daily basis, sometimes for 8-10 hours a day. As a result, nail salon workers disproportionately experience significant health issues and health disparities.
Health centers have a unique opportunity to address the health disparities faced by this overlooked population of workers and contribute to local and national advocacy that upholds their health, safety and rights. AAPCHO, working closely with Asian Health Services, an AA&NHPI*-serving health center that has spearheaded innovative services and work for its nail salon worker patients, has compiled a toolkit to assist health centers improve care for patients who work in the nail salon industry.
Photograph from HOP’s most recent BOD Gathering
(includes non-HOP staff and BOD)
As 2016 draws to a close and we look ahead to 2017, Health Outreach Partners would like to recognize our Board of Directors, and extend our thanks to them for their support and leadership. We are grateful for the opportunity we had this year to continue working with long-time board members as well as to bring on three new members.
HOP’s Current Board of Directors:
Senior Vice President, Sea Mar Community Health Center
David B. Vliet, BHA, MBA
Chief Executive Officer, Tiburcio Vasquez Health Center, Inc.
Jana Eubank, Associate Vice President
National Association of Community Health Centers
Leanne Ta, Associate
Morrison & Foerster
Rigoberto Sabori, Board Chair
Chief Executive Officer, St. Barnabas Senior Services
Roxana Cruz Medical Director
Hunt Regional Medical Partners
Sharon Brown-Singleton, MSM, LPN
Director of Health Center Services and Support, North Carolina Community Health Center Association
Vernita Todd, MBA, FACHE
Senior Vice President, External Affairs, Health Center Partners of South Carolina
We look forward to strengthening the efforts of HOP together in the coming year.
Dear Colleagues, Partners, and Friends,
On behalf of Health Outreach Partners (HOP), I wanted to take a moment to thank you for all the meaningful and important work you do. From conducting outreach in the community, providing much-needed care to our country’s most vulnerable, or advocating for just policies, you are on the forefront of advancing the health and wellbeing of our communities. Thus, we recognize HOP’s success is based on the important work you do.
2016 has been a busy year for us. Here are a few highlights:
- HOP launched a new Transportation Initiative funded by the Federal Transportation Administration (FTA) and Health Resources and Services Administration (HRSA). In June, I had the opportunity to present our transportation work at the National Academy of Sciences, Engineering, and Medicine in Washington, D.C.
- Understanding the need to share outreach stories from the field and make available the most up-to-date information on resources, HOP debuted the Outreach Connection Blog.
- Gearing up for HOP’s 50th Anniversary, we kicked off our new Road to Wellness: 2020 Annual Campaign.
- We relocated to a new and improved office space for our Oakland staff. Our Deputy Director also relocated from Helena, MT to Olympia, WA.
- I had to opportunity to visit our founding Board Chair, Sr. Maurita Sengalaub. Our visit remains one of my most memorable highlights for the year. At 98 years old, Sr. Sengalaub remains passionate as ever about creating a more equitable and healthier world. She continues to inspire us at HOP to move forward with our work.
As I look ahead to 2017, I know that there are lots of uncertainties and possible changes to the health care environment. Regardless of how things unfold, HOP will continue to strengthen and expand its work to advance health equity and improve the health of our most vulnerable and underserved communities. We remain steadfast in our commitment to create a country where all people are valued and in which equal access to health care is available to everyone, thus enriching our collective well-being.
Once again, thank you for your work and support. Best wishes to everyone this holiday season and for the new year ahead!
Oscar Gomez, CEO
Every year, Health Outreach Partners staff travel to different places around the country to provide on-site trainings to health centers, conduct regional trainings for Primary Care Associations, attend and present at conferences, and do research for our various informational resources. Here are all of the places we’ve visited in 2016.
Federally Certified Outreach & Enrollment Counselor
Carolina Health Centers, Inc. | Greenwood, SC
Migrant Program Coordinator
Eau Claire Cooperative Health Centers, Inc. | Leesville, SC
Come join HOP at the 2017 Western Forum for Migrant and Community Health from February 22-24, 2017 in San Francisco, CA. This year’s theme, “Communities Mobilizing for Health Equity”, will focus on how communities are working together to address health outcomes through innovative programs and models.
Interested in learning more about how to start a health outreach program or strengthen existing efforts? Check out HOP’s latest coffee break webinar, “The 13-minute Outreach Starter Kit: A Brief Tutorial.” This webinar provides an overview of our free online tool and tips for easily navigating through the available resources.
On October 27, 2016, HOP hosted a peer-to-peer webinar titled, “The Health Center Consumer Board Experience.” After providing a brief overview to the requirements and functions to health center governing boards, HOP facilitated a discussion with three invited panelists: two consumer board members who spoke about their motivation and participation in this role, as well as one health center executive director who reflected on years of experience recruiting and maintaining a governing board.
- Aisha Hampton-Bowser, La Clinica, Patient and Board Member
- Alondra Chaparro, Valley Wide Health Systems, Patient and Board Member
- Susan Bauer, Community Health Partnerships of Illinois, Executive Director
- Participants will learn the importance of engaging consumers in planning and decision making at the board level.
- Participants will have a better understanding of the experiences of a consumer board member.
- Participants will identify one strategy for consumer board member recruitment.
Looking for ways to address transportation barriers at your health center? Check out these strategies that have worked for other health center around the nation. To learn more, take a look at HOP’s new infobook, “Transportation and Health Access: Where Are We Now and Where Do We Go?”
Health Outreach Partners remains committed to its vision of a country in which all people are valued, and in which equal access to quality health care is available to everyone, thus enriching our collective well-being. HOP stands together with our national, state, and local partners in our shared commitment to promote and preserve a path towards health equity and social justice for all members of our communities.
3.6 million Americans miss a minimum one medical appointment each year due to lack of transportation. Check out these infographics about the impact of transportation the health of your patients and the burden of missed appointments for health centers. To learn more, check out HOP’s new infobook, “Transportation and Health Access: Where Are We Now and Where Do We Go?”