Check out HOP’s new Innovative Outreach Practices report on Leveraging Technology to Support Outreach! In 2019, HOP focused on the creative use of technology to improve the primary function of outreach—creating connections with vulnerable and underserved populations and increasing access to care. In recent years, health centers have made great strides towards improving patient access to care through the rapid uptake of health information technology (HIT). Despite the growing prevalence of HIT within the United States health sector, there is still limited understanding of the variety of ways health centers are using technology for patient engagement. This resource describes examples of how technology is being used to support or complement outreach services nationwide and suggests opportunities for replication.
