Presented by National Center for Medical-Legal Partnership
June 28, 2017

Medical-legal partnership (MLP) is increasingly playing a critical role in health center outreach efforts – from connecting, enrolling, and sustaining individuals and families in a range of public benefits and services, to helping health care teams understand how to screen and triage different types of legal needs. MLP teams can help demystify the legal community and its resources, and equip outreach workers with the skills to more efficiently navigate community resources and bureaucracies. Outreach workers, in turn, bring essential insights and information to help MLP teams be effective on behalf of patients.  This webinar provides an overview of the medical-legal partnership model and identifies ways that health workers can work in tandem with attorneys and paralegals to address the social determinants of health. Examples from active MLPs will be described and participants will be asked to share their own experiences working with the public interest legal community.

Presented by Health Outreach Partners
July 12, 2017

Outreach workers provide crucial services where individuals live, work, and spend time. They often take on many roles, which can leave them susceptible to burnout due to long work hours, prioritizing others’ needs over their own, and being a witness to the challenges and traumas that their communities experience. For health centers, it is important to promote and implement self-care practices within the workplace in order to recruit and retain staff, as well as foster a healthy and supportive work environment. This two-part series will provide an overview of self-care, including the various types of strategies that can be effective at the individual and organizational level. In part one of two, Health Outreach Partners will provide an overview of self-care and its importance for health workers. Specifically, presenters will discuss the benefits of practicing self-care for outreach workers and will present self-care strategies they have found to be effective. Attendees will also learn how to develop a customized self-care plan.

Presented by Health Outreach Partners
July 26, 2017

HOP will address organizational self-care – a broad organizational approach to foster a healthy and supportive work environment that can reduce burnout and improve staff satisfaction and retention. The presenters will demonstrate the importance of organizational self-care for the sustainability of health centers, explain concepts around compassion fatigue and burnout, and propose strategies to support organizations in establishing a culture of self-care

Presented by National Health Care for the Homeless Council
August 9, 2017
People who are homeless are a vulnerable population that can be elusive – even intimidating – for outreach workers. This webinar will talk about why it is particularly important for health centers to focus on this population, and provide effective outreach strategies to those without homes. Content will include common problems to finding and engaging this population into care, best practices to overcoming these challenges, and practical tips for frontline workers. Find out how good outreach skills can not only improve health, but end homelessness and transform lives.