Tracking and Evaluating Outreach to Improve Performance
Tracking and evaluating outreach programs enables organizations to measure success, identify areas for improvement, and maintain accountability to funders, staff, clients, and the community. CareSouth Carolina utilizes tracking and performance improvement methods to strengthen and sustain its outreach efforts…
Understanding Health Concerns and Barriers to Accessing Care Among Underserved Populations
Findings from HOP’s 2012-13 National Needs Assessment ‘Underserved populations’ is a broad term that is used to describe groups of people that face social, economic, and cultural barriers to accessing health care and social services. Community health centers (CHCs)...Using Patient-Centered Mobile Health Care to Serve Chronically Homeless Individuals
Mobile health programs are one way that organizations can bring critical health services directly to patients where they live and work. Public Health – Seattle & King County uses a mobile health program to connect unsheltered and chronically homeless individuals to medical, dental, and mental health services…
Cultural Humility as a Lifelong Practice
The commitment to providing cultural competent services is a commendable intention to respect and respond to the unique characteristics of vulnerable and underserved communities. These efforts are critical components of building accessible and appropriate services for...Using a Cultural Lens to Deliver Health Services: The Medically Trained Cultural Liaison Model
Community health centers strive to be responsive to the needs of their patients. By recognizing that behaviors and beliefs are often influenced by culture, language, and social interactions, health centers can better design and deliver services that meet the needs of individuals, families, and their communities. La Maestra Community Health Centers aim to be responsive to their patients’ needs by integrating a Medically Trained Cultural Liaison model…
Medical-Legal Partnership for Children in Hawai’i
For many low-income and immigrant communities in Hawai’i, getting cut off from food stamps, struggling to pay rent, or trying to access health care services–often without the availability of interpreters–can significantly impact their health and well-being…
Outreach in an Anti-Immigrant Climate
Resource updated March 2018 The anti-immigrant climate in many communities creates a serious challenge for health centers as well as social service and education programs. Some immigrants are not going in for care or services. Others come in once a problem is extreme....Supporting Farmworkers Every Step of the Way with Healthcare Case Management
When you access health care, what is your path? How would this path be different if you could not speak the language? What if you did not own a car or could not read public transportation signs? What if going to the doctor meant that you would lose a day of paid work? Accessing health care can be difficult. These challenges make it even more difficult…
Staging a Flash Mob to Promote Healthy Behavior
Flash mobs are a unique and interesting way to provide health messaging to the community through the use of music, dance, and public spaces. On August 9, 2012, the staff of Lynn Community Health Center and several community partners joined together to stage a flash mob to promote healthy behavior and raise awareness about their health center. As a result, the community of Lynn received important health messages…