Tracking and Evaluating Outreach to Improve Performance

Tracking and evaluating outreach programs enables organizations to measure success, identify areas for improvement, and maintain accountability to funders, staff, clients, and the community. CareSouth Carolina utilizes tracking and performance improvement methods to strengthen and sustain its outreach efforts…

Using Patient-Centered Mobile Health Care to Serve Chronically Homeless Individuals

Mobile health programs are one way that organizations can bring critical health services directly to patients where they live and work. Public Health – Seattle & King County uses a mobile health program to connect unsheltered and chronically homeless individuals to medical, dental, and mental health services…

Cultural Humility as a Lifelong Practice

The commitment to providing cultural competent services is a commendable intention to respect and respond to the unique characteristics of vulnerable and underserved communities. These efforts are critical components of building accessible and appropriate services for...

Using a Cultural Lens to Deliver Health Services: The Medically Trained Cultural Liaison Model

Community health centers strive to be responsive to the needs of their patients. By recognizing that behaviors and beliefs are often influenced by culture, language, and social interactions, health centers can better design and deliver services that meet the needs of individuals, families, and their communities. La Maestra Community Health Centers aim to be responsive to their patients’ needs by integrating a Medically Trained Cultural Liaison model…

Supporting Farmworkers Every Step of the Way with Healthcare Case Management

When you access health care, what is your path? How would this path be different if you could not speak the language? What if you did not own a car or could not read public transportation signs? What if going to the doctor meant that you would lose a day of paid work? Accessing health care can be difficult. These challenges make it even more difficult…