WORKSHOP: Applying Transportation Solutions to Address Missed Appointments & Improve Access to Care: Findings from the Rides to Wellness Community Scan Project
East Coast Migrant Stream Forum
Thursday, October 12, 2017
1:00PM – 4:00PM EDT
Transportation is essential for access to and utilization of care; yet, transportation barriers persist for many communities, including agricultural workers. For health centers, missed medical appointments cause a disruption of care, impact clinical outcomes, and result in a loss of revenue. In this workshop, HOP will provide an overview of the findings from the National Missed Appointments and Transportation Barriers Survey, including the scope of the problem and the costs associated with missed medical appointments. In addition, HOP will provide concrete examples from community-based organizations that demonstrate the financial benefits of investing in transportation initiatives. In a small group activity, participants will use a quality improvement tool to measure the costs of missed appointments and find patient-centered solutions to transportation barriers.