Health Outreach Partners
https://outreach-partners.org/blog-post/becoming-health-center-choice-customer-service-patient-engagement-retention/
Export date: Tue May 7 15:05:28 2024 / +0000 GMT

Becoming a Health Center of Choice: Customer Service for Patient Engagement and Retention


Check out our new article, featured in the April 2016 Issue of NWRPCA's QuickNotes, on Becoming a Health Center of Choice. One in fourteen people in the U.S. now identifies an FQHC as their primary source of preventive health care. Health centers are adopting patient-centered and coordinated approaches to balance meeting the complex needs of a growing patient population while ensuring the delivery of quality care. One such approach is through the provision of excellent customer service, which helps health centers to remain a provider of choice for current patients and also become one for community members newly accessing care at their site.

Read it on NWRPCA's site! 1
Links:
  1. http://www.nwrpca.org/news/283873/Becoming-a-Healt h-Center-of-Choice-Customer-Service-for-Patient-En gagement-and-Retention.htm
Post date: 2016-05-10 09:11:16
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Export date: Tue May 7 15:05:28 2024 / +0000 GMT
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